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Issue | Cause | Workaround | Status | |
|---|---|---|---|---|
| 1 | Candidates receive error when validating their address | Candidates may experience an issue with validating their address if it contains a pound sign/hashtag ('#') | Please have the candidate remove the character from their address and try again. | Code fix is in testingRESOLVED - ASWBCentral was updated on 8/10/2020. |
| 2 | System is slow to respond when looking verifying candidate eligibility | Internal Network latency | Candidates must wait for the system to move to the next page | Under investigationRESOLVED |
Changes to the product
Starting May 9th 2019, all new purchases of Practice Tests will be accessed through the new ASWB Online system. Candidates who have purchased a Practice Test prior to this time will continue to access their Practice Test using the existing access method. The practice Tests themselves will NOT be changing, only the ways that the Candidate will order the practice Test online and the way they will access the newly purchased Tests.
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