...
Title | Owner | Questions/Additional Notes | |
|---|---|---|---|
| 1 | Complete Chat configuration document - using chat configuration document below | Exam Admin | |
| 2 | Brand chat widgets - using chat branding document below | Exam Admin / Marcomm |
|
| 3 | Determine what the Pre-Chat forms should look like for Practice test / General chat | Exam Admin | |
| 4 | Provide login details for LiveChat WordPress login | IT | Provided by teams to Bobbie; Password stored in MyGlue → Passwords → LiquidWeb Sites And Plugins → LiveChat WordPress login |
| 5 | Implement chat configurations | IT | Create new team “Specialist 2” |
| 56 | Implement branding | IT | |
| 67 | Refresh Tag and canned responses in the system | IT | Post refresh, exam admin will be required to keep the tags and canned responses in sync |
| 78 | Conduct refresher training for Exam Admin staff | IT | Scheduled for 9/29 10:00-11:00 AM |
...
Item/Task | Owner | Due Date | Actual Date | |
|---|---|---|---|---|
| 1 | Complete configuration Documentation | Exam Admin | 9/27/2022 | |
| 2 | Implement configurations | IT | 9/28/2022 | |
| 3 | Install and configure LiveChat Wordpress plug-In | MARCOMM | 9/30/2022 | |
| 4 | Activate widgets for testing on ASWBCentral pages | IT | 9/29/2022 | |
| 45 | Activate widgets for testing on ASWB.org pages | MARCOMM | 9/30/2022 | 9/28/2022 |
| 56 | Complete Widget branding documentation | MARCOMM | 10/3/2022 | |
| 67 | Implement widget branding changes | IT | 10/4/2022 | |
| 78 | Deploy widget code to production | IT | 10/6/2022 | |
| 89 | Provide refresher training to the team | IT | 9/29/2022 | |
| 910 | Launch ASWBCentral practice exam chat | IT | 10/10/2022** | |
| 1011 | Launch ASWBCentral score transfer chat | IT | 10/10/2022** | |
| 1112 | Launch ASWBCentral registration chat | IT | 10/10/2022** | |
| 1213 | Launch aswb.org registration chat | IT | 10/17/2022** | |
| 1314 | Launch aswb.org score transfer chat | IT | 10/17/2022** |
...