This page offers general troubleshooting steps to take when a user is reporting issues completing an action on the ASWBCentral Website, but can also be used to assist users accessing the registration or license applications websites. This page should be used in conjunction with any help articles that may exist for troubleshooting the section/task the user is experiencing issues with.
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The username you are logging into the system with: (Please do not provide a password)
Are you connecting to our site from home/work/school:
Operating System:
Web Browser Type:
JavaScript Enabled:Please visit the site http://useragentstring.com/ and provide the entire string at the top of the screen.
The approximate date and time (including timezone) of the most recent occurrence of the issue:
A screenshot of the page with the error message (please include the entire browser window including the address bar)
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