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  1. Score Transfers order is imported (if online order) or after the completion of the order (if placed by ASWB Staff)

  2. Score Transfer reports (PDFs) orders are generated and emailed every on Tuesday afternoonsTuesday afternoon.

    1. The processing window for orders is from the previous Tuesday to Monday.

      1. For example, when processed on May 12th, orders from May 9th through May 11th are included

    2. All generated score reports are stored in the \\dbapps\CRC\ScoreTransferReports\Sent folder

    3. Reports are named “<Transfer to Jurisdiction> - <Candidate Name>.pdf”

  3. Delivery

    1. If the receiving Jurisdiction accepts email, the Score Transfer reports will be emailed

      1. Emails are sent via encrypted emails

      2. A maximum of 25 reports are sent per email

      3. Emails are sent via the aswbservices@aswb.org email address

      CSC staff are emailed if any score reports are available for Jurisdictions that do not accept email
      1. A list of each jurisdiction, their primary contact method, and contact information will be added to the Score Transfer section of the Site Admin page soon.

    2. CandidateServices@aswb.org will be emailed after the processing is complete with a summary of all orders processed, and the specific orders that need special handling (fax/mail) delivery.

    3. IT will monitor the delivery of emails and will attempt to address any delivery failures.

      1. If score transfer failure can not be addressed, IT will advise CSC Management. (and ASWB staff if score transfer report was requested via a Jira ticket.)

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Method

Use this method when

Process

via CRCManagement

  • the score report can be sent out during the standard processing time, - and -

  • the score report only needs to go to the defined jurisdiction contacts, - and -

  • you need to request one or more score reports to be sent out

Submitting via crcManagement

via a Jira Ticket

  • the score report must be sent out immediatelybefore the next scheduled processing date.

  • the score report must be sent to jurisdiction contact(s) who normally do not receive them

  • the Candidate purchased multiple score reports on the same day, but not all need to be resent

Submitting via Jira ticket

Email

  • delivery of the Score Transfer report is needed within the same business day (only with Management approval)

Submitting via email

Submitting via crcManagement

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