PSI & Scheduling Canned Replies

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To schedule your exam

 Please visit https://test-takers.psiexams.com/aswb/

In the top right corner, select "Sign In/ Create Account."

Once at the Login Screen, select: "Create Account."

Your ASWB ID Number will be located on your Authorization to Test Email.

Please use the Candidate ID listed in the email, above your Authorization number.

 Once your account is created, you will be able to schedule your exam. You may also call PSI at: 855.205.5823. Open 24 hours a day, 7 days a week.

#PSI - How to Schedule Online

Appointment Availability before registration

Thank you for reaching out to us. If you would like to view PSI testing centers and possible availability in your area, please follow these instructions:

1. Visit https://test-takers.psiexams.com/aswb

1. Select CHECK FOR AVAILABLE DATES

2. Select your Exam Level

3. Select CONTINUE

4. You can then enter the location information and hit FIND

5. Once a location is found, you can select the VIEW AVAILABLE TIME SLOTS to bring up the Calendar View

#PSI - Locations and Availability

Taking exam in any state

If you are able to travel, you may sit for the exam in a different state/jurisdiction. Your results will go to the state that you applied to for licensure.

You can find a PSI center here: https://test-takers.psiexams.com/aswb

1. Select CHECK FOR AVAILABLE DATES

2. Select your Exam Level

3. Select CONTINUE

4. You can then enter the location information and hit FIND. page.

#PSI- Taking exam in another state

Online Testing

ASWB is working diligently with PSI to offer remote testing. It is a top priority for ASWB to offer this option for our candidates while still maintaining the integrity of the exam. We are hoping to offer later in 2024.

More information will be released once it becomes available.

#PSI-Online testing

Bringing Name Change with ID’s

The first and last names on both IDs must match the name on the Authorization to Test from ASWB exactly. Since you have stated that you had a name change between the time of your registration and the examination date, you are able to bring your original (marriage license, divorce decree or court documentation) to show proof of the name change. This is valid for testing center purposes.

Please be sure to update your name with (State) to receive your license in the correct name. ASWB can update your name after you test without delaying the examination.

Approximately 7-10 days after testing, please email a copy of your documentation to candidateservices@aswb.org so we can update your account.

Please review page 16 on the Examination Guidebook (https://www.aswb.org/exam/getting-ready-for-the-exam/aswb-examination-guidebook/), this includes the official documentation and notes regarding name changes prior to the exam.

#PSI- Bring Name Change doc

 Time Allotted for Exam

Thank you for contacting ASWB. ASWB allows for a total of four hours (240 minutes) to complete your exam. Appointment times include an additional 30 minutes. The 270 minutes you see on your PSI confirmation email includes 30 minutes for checking in, a tutorial, and survey at the end of the examination.

For more information, please review our Examination Guidebook at https://www.aswb.org/wp-content/uploads/2023/10/ASWB-Exam-Guidebook.pdf

#PSI - Time Allotted

ADA Scheduling

Thank you for contacting the ASWB. Please contact PSI directly for all scheduling, cancelling or rescheduling needs. You can reach PSI at 800.367.1565, ext. 6750, Monday–Friday, 9:00am–6:00pm Eastern time.

#PSI – special arrangements scheduling.

Appts without accommodations

Thank you for contacting the ASWB. Please contact PSI directly for all scheduling, cancelling or rescheduling needs. You can reach PSI at 855.205.5823, 24 hours a day, seven days a week or visit https://test-takers.psiexams.com/aswb

#PSI- Scheduling

No printout at facility

I apologize you did not receive the printout of your scores after testing, this is provided as courtesy at some PSI locations. The scores from your examination will remain available to you through your PSI Account within 24 hours of taking the exam.

To view your results, please go to https://test-takers.psiexams.com/aswb

You will need to log in for this information.

#Scores- No printout

Incident- Weather related

Test centers may be closed or may experience delays during severe weather, natural disasters, or other emergencies. For information on test center closings, call PSI at 855-205-5823.

Examination appointments that the test center cancels in such circumstances may be rescheduled at no cost. If the test center is open and you do not arrive on time for your appointment, you will forfeit your exam fee.

If you are unable to attend your appointment, you may apply for an excused absence at https://www.aswb.org/exam/exam-appointments/request-excused-absence/

 #Inclement weather

Incident

Thank you for providing the feedback of your testing experience.

To report an incident, please go here and fill out the form at https://www.aswb.org/exam/getting-ready-for-the-exam/on-exam-day/examination-incident-report/

Please keep in mind: Candidates must allow test center staff at least 30 minutes to correct any test delivery, administration, or environmental difficulties. Beyond 30 minutes, you have the choice to reschedule or stay to complete testing. Difficulties must be reported immediately to PSI staff at the test center and to ASWB within two business days of the incident. If you did not notify the test center staff of a problem at the time it occurs, ASWB will not be able to verify the problem and recourse will be limited.

#Incident Report

Scholarships

Thank you for your question about ASWB’s future scholarship program, to be offered in collaboration with our testing partner, PSI. We are happy to know that the program is of interest to licensure candidates.

 The scholarship program is in the early planning stages, so applications are not yet available. We anticipate the official launch will happen in early 2025; information about applying will be available on our website closer to that time.

#PSI - Scholarships

 Less Used Canned replies

Law & Ethics

ASWB does not handle the Law & Ethics exam. I apologize for the confusion, ASWB does handle the Licensing exam only and both tests are provided at Pearson Vue so unfortunately there can be confusion at times. Please follow up with the BBS, they do handle the information for the Law & Ethics exam.

You can find your board contact information here: http://aswbsocialworkregulations.org/licensingWebsitesReportBuilder.jsp