Issue | Status | Solution / Workaround | |
---|---|---|---|
Redirect on Publications page not functioning | Fix deployed | There was a security setting that had to be adjusted to allow the redirection to a different site. | |
Internal Revenue Report is not working correctly | Fix deployed | We refreshed the database index used by the query to increase performance. | |
Password reset emails are not being sent. All other emails (new user email, submission confirmation, email receipts) have been verified as working in production | Testing for code update in progress | Request password reset by submitting Jira ticketFix deployed (7/20/2022 7:50 AM) | The password reset function utilizes a separate process from other email mechanisms due to the accessing and storing of passwords. A change to an associated process was made and the password reset function stopped working as it was not updated to interact with the updated process. |
Some candidates completing a preapproval are not able to pay via money order (they are directed to the credit card screen) | Under investigation | Confirm the Applicant does want to pay by Money order and submit Jira ticket. IT will make the appropriate changes to the application and submit it for the applicantFix deployed (7/20/2022 7:50 AM) | The deployment system excluded an updated file needed to handle money order payments due to human error. |
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