Date
Participants
Invited | Attended |
|---|---|
Felicia Dennison |
|
Robert Adach |
|
Subrena Breeden |
|
Tanya Carpenter (optional) |
|
Dan Sheehan (optional) |
|
|
Goals
In this meeting we will
Discuss outstanding topics
Discussion topics
Item | Presenter | Notes |
|---|---|---|
New Exam Registration pages | Robert | Deployment update |
IL Masters Exam change Update | Robert | Number of Pages viewed: 1462 (YTD) |
Registration Extension Pack sales | Felicia | |
October IT Project list | Robert | Helpdesk.com ticket reports - Development of data extraction is underway; project documentation has been started Helpdesk.com CSAT surveys - Survey has been completed previously; once ticket report work is done we can begin working on implementing sending of surveys New Board Portal requirements review - Documentation is underway LiveChat - Configuration requirements to be delivered 10/13 for CSC to complete. |
Jira Tickets | ALL | Discuss who should/can request changes for Helpdesk.com |
Action items
- Felicia Dennison to document the logic for 90-day waiting period that should be applied to prevent Candidates from registering early.
- Subrena Breeden to open a Jira ticket regarding non-std testing.
Decisions
Supporting Files