All pages for Exam Services - Hyperlinked

IMPORTANT NOTICE:

Please be sure to make sure ALL incidents reported to ASWB regarding PSI site/staff are logged into the excel chart for tracking.

C:\Users\tdiaz\OneDrive - ASWB\Exam Admin - General\Project Coordinators\PSI Transition

Excel Sheet - PSI - Candidates with Scheduling issues

PSI Candidate Rules Agreement

ASWBCandidateRulesAgreement-rev-12-2023.pdf

PSI Exam Guidebook

https://www.aswb.org/wp-content/uploads/2023/10/ASWB-Exam-Guidebook.pdf

New 2024 Changes

Appraisd & Zenefits

ASWB & Exam Administration

• ASWB Full extension list (7.15.23)

• Candidate Services Flow Chart

• Exam Experience for Member Boards & Staff

Escalations for Exam Admin.

• Candidate wants manager/CEO

Public Protection Database

Risk Management

Robert Created Pages/ IT

Misc. / Tips

• USPS Common Abbreviations

• Abbreviations for States and Canadian Provinces

• Business Writing (Emails & Memos)

• Forms for candidates

Departments

Ace

Exam Development

• Exam Levels & Rotations

Member Services

Non-Standard Testing Arrangements

• PSI Comfort Aids

Project Coordinators

Jurisdictions

• Howard University Vouchers

• IL Alternative Testing

• Jurisdiction Contact Numbers

• Licensure Compact

• Veteran’s Points- GA

Specialist I

Approvals & Registrations

• After Testing

• Authorization Emails (PSI)

• Changes After Registration

• Refund Policy

• Study options

ASWB Central Cheat Sheet

New Hires/ Trainee's Page

Products

• Duplicate Score Reports (PV ONLY)

• Practice Test

  • Group Review Practice Questions

  • Practice Test Cheat Sheet

  • ASWB PT Sign in Screenshots

• Score Transfers

PSI

• Acceptable ID’s & Expectations at Center

• Robert's PSI Launch FAQ’s

• PSI Canned Replies

• PSI Seating Capacity

• Looking for appt dates-time through PSI

Scripts/Canned Replies

Specialist 1 Duties

Specialist II

Board Portal Help Guide

Specialist II Duties

• Specialist Duties outline

• Specialist II How-To’s

Trainer's page

Management/ Coordinator folder

PC

90-Day Waivers

Authorizing alternative testing locations

Candidate Services Project Coordinators

Determination Letters

Excused absence Requests

Excused Absences

Extending Registrations due to Covid incidents

Extension Requests

General Incident Information

Incident how to

Incident Resolution

Incidents

Loading Scores

No Shows

PC Job Duties

Quarterly Reconciliation with PV

Reading Survey Results

Refunds due to Covid

Registration Extension Requests

Score reports/ rosters