Trainer Questions/ Survey

  1. Did the Training follow a natural progression? We tried to teach the database, then Registrations, then Score Transfers, then Products…

 

  1. What was tedious or lost your interest?

 

  1. What was the most fun?

 

  1. Would it have helped to take more notes?

 

  1. Would it have helped to have more things posted in the cubicle? Like Cheat Sheets.

 

6. When first being on the phone by yourself, in which way did you feel least prepared?

 

  1. What topics were missed? What should we have covered more thoroughly?

 

  1. Do you feel it would have been beneficial to listen to more reps/more calls? Or have a trainer with you listening for longer?

 

  1. Do you feel you had ample written/reference materials? If not, what could we add?

 

10.   What was the most difficult part of learning the database?

 

11.   What was the most difficult part of speaking with candidates?

 

12.   If relevant – do you feel working with two trainers helped or hindered your learning? In what way?