Review Questions - Answers

  • Can you fax my score transfer to my state board, they need it by tomorrow?

    • Email only, 7-10 business days

  • There’s a Pearson Vue center in Tokyo, Japan – can I take my test there?

    • If it is on the PV website when scheduling, yes.

  • I got my receipt but the address on it shows the ASWB address in Culpeper, VA and I live in Hong Kong. Why is this?

    • International candidates have ASWB headquarters address entered but international address in notes

  • My school code is not listed in the online registration…?

    • If not listed use 999999, if not listed and international 888888

  • I missed passing the exam by 11 questions. That’s SO close to “within 10 questions” can you make an exception for a 90 day waiver?

    • No, strict 10 point stop- must wait 90 days

  • Do I have to give you my social?

    • No, it's optional

  • I failed my test today, when can I reregister?

    • In 7-10 business days when we have scores.

  • What score will I need to pass my exam?

    • Between 93 and 107 (associates 90)

  • I took my exam yesterday when can I test again?

    • Must wait 90 days- unless they qualify for a waiver.

  • My jurisdiction board has not rec’d my score.

    • Check when score was sent, give candidate sent date info to give to board. If the board still does not have score, board needs to contact ASWB.

  • I have taken the exam before and not passed, what do I need to do now to take it again?

    • Check candidates approval expiration dates, if valid advise how to register. If expired advise new approval before registering.

  • I want to find out what appointments are available before I register, can you give me the phone number to Pearson Vue?

    • Appointments are not available until you are a registered candidate.

  • I received my social work degree from another country, can I still take the Clinical exam?

    • Verify with state board.

  • I’d like to register for the exam for my wife.

    • Wife must register herself via phone or she can register online.

  • I need to wear a hat during the exam to prevent headaches, is that allowed?

    • No, however you can apply for ADA.

  • I took the ACSW exam in 1980, can I transfer that?

    • Check ASI to verify score before transfer

  • What is my expiration date for my online practice test?

    • 30 days from the time of launch.

  • I can’t get through to NJ, I’ve been trying for days, can you help me?

    • Give phone number and website as that is all we have.

  • Can I take the test for more than one jurisdiction?

    • Yes, but must wait 90 days between each one.

  • I’m scheduled next month, I need to change my address.

    • Address not verified at test center, we do not mail anything, advise them to make sure it is up to date with their board.

  • My IDs have my middle name, but it’s not printed on my authorization to test email.

    • Middle name not verified at center.

  • I received a notification that I’m eligible to take the exam and it said to call this number to schedule.

    • We will register you via phone or online but scheduling done with PV after registered

  • I’m calling to schedule my appointment.

    • If already registered, advised they can follow link on authorization to test email or call PV for appointment.

  • There’s a social worker in my state who has violated ethics. I’d like to make a formal complaint.

    • Direct them to the state board.

  • How long does it take to get an appointment with Pearson Vue?

    • Depends on availability of the location.

  • DC didn’t get my score transfer, it’s been three weeks….

    • Pull up candidate, advised date and time score was sent for candidate to give to board.

  • I’m registering online, it asked me for my highest SW degree but I won’t receive it until later this year, is it ok if I enter it?

    • Yes, please enter this year as the graduation year.

  • I’m registering online and my school code is not listed…

    • If not listed enter 999999, if not listed international 888888

  • I think I sent my registration and exam payment to ME with my application ..

    • There are 2 payments- 1 to state board for application and one to ASWB for registration.

  • I passed my Juris Prudence exam, now what do I do?

    • Direct to TX team for application.