Confluence Test with Answers

  1. Can a candidate bring an original court document showing a name change to a test center on test day? Only if their name changed after registration date.

  2. What does the error “PE-NF10” mean when a candidate is trying to purchase the Practice Test? That their auth number is wrong.

  1. What is the phone number for PSI's accommodation scheduling line? 800.367.1565, ext. 6750

  2. If a ticket assigned to specialist 1 needs to be escalated who will you assign it to? SPII

  3. How many waivers can a candidate use in a 12 month period? 2

  4. Can a candidate test outside of the state they registered for? Yes

  5. Can you give a candidate their score via email? No, only via phone.

  1. If a check or Money Order is processed, who will receive it after we are done with it? Gloria

  1. What state will not send a new approval to ASWB for a candidate until they have waited their full 90 days? CA

  1. When a candidate wants to add extra time to their Practice Test it asks for a password, what is that password? ASWB

  2. What state offers “Veteran’s Points?” GA

  3. Does a Duplicate Score Report show diagnostic information? No

  4. What is Lavina Harless’ title? Senior Director of Examination Services

  5. Why is there a 90 day wait between all exams? So they are not overexposed to the exam.