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Target release

December 1, 2022

Epic

https://aswb.visualstudio.com/Exam Registration Project/_workitems/edit/1785

Document status

Status

...

title

...

gathering requirements

Document owner

Robert Adach

Business POC

Felicia Dennison

Designer

Robert Adach

Developers

Robert Adach

QA

Exam Admin TBD

Goals

  • Allow candidates how are/have attended Howard University to register for free

Background and strategic fit

Howard University is interested in helping students pay for their ASWB exam registrationsASWB Exam Development has been in discussions with Howard University to allow the university to pay the ASWB Exam and registration fees for graduates of its Masters of Social Work program. The requirements and documentation below are the results of conversations with Exam Administration and IT regarding the implementation of a solution which allows ASWB the flexibility to provide similar opportunities for university's, colleges or other organizations interested in paying for specific individuals examination and registration fees.

Assumptions

  • While this is being considered for Howard university, it can be assumed other schools may want to to establish similar arrangements.

Requirements

Title

Importance

Notes

1

Legacy system will allow staff to process registration with $0 cost

Must Have

The system allows for any jurisdiction to have a registration as $0

2

Legacy system will accurately report the number of registrations for the jurisdiction university with $0 cost registration

Must Have

3

Legacy system or other facility will report approvals with state vouchers segregated by JurisdictionShould Haveorganization guaranteeing payment

Must have

4

Legacy system or other facility will report registrations with state vouchers segregated by JurisdictionShould Haveorganization guaranteeing payment

Must have

5

Legacy system or other facility will report completed exams with state vouchers segregated by JurisdictionShould Haveorganization guaranteeing payment

Must have

6

The exam registration online system will allow Candidates to register at no charge Should if deemed eligible for the voucher payment

Must Have

7

The exam registration online system will display a pop-up message for jurisdiction eligible candidates advising them of the $0 cost registration

Must Should Have

8

The online system will keep track of the amount of pre-payment remaining and disable “free registrations” at a specific threshold

Should Must Have

When funds available <= threshold by > 0, popup will direct Candidates to contact Exam Admin directly

9

The system will automatically allow ASWB staff to assign a State Voucher number to the approval upon importShould receipt of information from Howard university

Must Have

If the system is able to support multi-jurisdiction state vouchers.

User interaction and design

...

10

Based on the eligibility requirements agreed to by the organization guaranteeing payment, the system will automatically assign vouchers if possible.

Must Have

Questions

Question

Owner

Outcome

Is this a prepayment process or post-payment

Felicia Dennison

Pre-payment for exam registration fee and Exam fee.

What, if any, restrictions are there on the Candidate’s eligibility to receive the free registration?

Felicia Dennison

1 free attempt of Masters for graduates of Howard who were approved by the university. All masters levels;

  • We will still need to discuss with Howard if there is a time limit where this will apply

  • Do we need to return money to Howard if eligible candidates if they don’t register

Are Candidates currently approved, but not registered eligible for the free registration when the program starts?

Felicia Dennison

No. Only specific candidates will be eligible

What is the target release to production date?

Felicia Dennison

Estimate December 1

What should the pop-up message say (Header, text) if we require the candidate to contact Exam Administration

Felicia Dennison

Yes, if possible

What should the pop-up message say (Header, text) if we allow the candidate to register online

Felicia Dennison

Yes, if possible

Who is responsible for monitoring the usage of the payment

Felicia Dennison

Exam Administration

Is there a time limit to how long the graduate has to take the exam before the “free” attempt is rescinded?

Felicia Dennison

(Added 10/31/2022)

Is ASWB required to return prepaid fees if graduate does not take exam within initial approval period?

Felicia Dennison

(Added 10/31/2022)

Who will create the content for the pop-up messages

Felicia Dennison

(added 10/31/2022 post meeting)

Does ASWB need to review the communications sent to Howard University to ensure verbiage and terms are clear?

Felicia Dennison

(added 10/31/2022 post meeting) - for example, they should only use the term “voucher” when discussing this arrangement and not “credit”; All references to ASWB and the examination comply with our usage standards, etc.

Does Legal need to review the agreement between ASWB and Howard University?

Felicia Dennison

(Added 10/31/2022 post meeting)

IT LOE estimates.

Task

Estimated Duration

Notes

Requirements meeting and documentation

4 hours

Code Review

2-4 hours

Required changes to legacy system for must have requirements

2-10 hours

Dependent on Code review and final design

Required changes to Exam Registration site for must have requirements

2-4 hours

Dependent on Code review and final design

Required changes to legacy system for should have / nice to have requirements

2-10 hours

Dependent on Code review and final design

Required changes to Exam Registration site for should have / nice to have requirements

2-4 hours

Dependent on Code review and final design

Make sure existing voucher reports will capture the usage of the OR voucher

2-4 hours

Dependent on Code review and final design

Implement system monitoring and proactive disablement based on fees available

3-6 hours

Dependent on Code review and final design

Durations listed for changes to systems include development, internal code reviews, and full QA testing by IT. It does not include time for the documentation of test cases if requested by the business line, or the time needed by the business line to complete testing

Proposed process

The following describes the proposed process for the administration and usage of the “free” attempt for Howard University graduates. This process may change during implementation based on additional information from discussions with the University or changes to the ASWB systems.

  1. Howard university will provide the ASWB Exam Admin with a list of eligible candidates.

    1. The list is to include First Name, Last Name, DOB, SSN and email address.

      1. SSN is optional but ensures accuracy.

      2. Email address is optional but allows the possibility to send notification to graduate that ASWB has processed voucher.

      3. Howard University is expected to verify the first and last name matches the name the candidate would be applying under

  2. ASWB Exam Admin team will calculate funds needed to cover the list of provided graduates and provide to ASWB Finance

  3. ASWB Finance department will provide Howard University with necessary paperwork needed for the remittance of payment

  4. Howard University will remit payment to ASWB.

  5. ASWB Finance will process payment and provide Exam Administration with details

  6. Exam Admin staff will add voucher approval to system following stand process in use for MA state vouchers.

  7. Graduate/Candidate will register for the examination through the exam registration website (examregistration.aswb.org) or by contacting ASWB Exam Admin

  8. Exam Admin staff will review usage through available reporting and provide updates to Howard University as needed.

Out of scope

TBD

Project Notes

Date

Entered By

Note

Robert Adach

Per teams message from Felicia “..Hi Robert. I just wanted to let you know that we did speak to the folks over at Oregon Health Authority. Our expected "launch" for these candidates will be January 1(ish) 2023”

Robert Adach

Discussed the project requirements with Dan Sheehan , Felicia Dennison and Subrena Breeden . Outstanding questions from IT have been addressed and work on design documents/requirements/LOE will begin.

Robert Adach

Targeted date to deliver final requirements and LOE to the team including if work will need to be done in EREG and EAP2 codebases.


Supporting Documents

...

https://aswborg.atlassian.net/l/cp/ZuHyuZXJ

...

Technical Review (IT)

...

System / Area Affected

System

Area

Impact

crcManagement

Registration (NEW)

The system allows for any jurisdiction to be flagged to allow state vouchers

crcRegistration

Registration (NEW)

The system allows for any jurisdiction to be flagged to allow state vouchers

crcManagement

Reporting

All reports on Vouchers will pick up any registration with state voucher listed. The titles and line items for voucher reports are hardcoded to include Massachusetts or MA in the item. This can be easily updated. No report content currently breaks or lists state vouchers by Jurisdiction

crcRegistration

Reporting

All reports on Vouchers will pick up any registration with state voucher listed. The titles and line items for voucher reports are hardcoded to include Massachusetts or MA in the item. This can be easily updated. No report content currently breaks or lists state vouchers by Jurisdiction

crcApproval

Approval Entry

Need to automatically add State Voucher to approvals as they are imported/created in the system

ASWBCentral

Exam Registration

Will be integrated into Phase 2 project. No immediate need to address

Exam Registration

Basic Information Page

Add a popup to page to notify Oregon Candidate of registration process

Exam Registration

Payment

Need to remove specific reference to State Voucher being MA only

Add vouchers through legacy