Enable RCDev Users

The IEMs system used by Exam Development for item writing requires that users have both an account within the IEMS system (which administers the role of the user) and an RCDev license which is used for the two-factor authentication utilized to authenticate users.

In the current process, exam development will create the account for the IEMS user, and then submit a request for IT to activate the RCDev license and configure it. This document outlines the activation and configuration steps.

Instructions

Locate Account

  1. Navigate to https://104.225.223.56:7443/admin/index.php

    1. If you receive a security warning regarding the SSL, proceed forward as we do not have an SSL set on the IP address

  2. Enter your Administrator level username and password or the root user credentials found in My Glue

  3. From the top navigation bar, click on [Search]

  4. In the Search criteria area, click on the [Advanced Search] hyperlink

  5. Press the search button to populate a list of all user accounts

  6. Using your browsers “Find in Page” functionality, search for the email address or last name of the account that you are trying to activate

  7. If the search reveals an account, go to the “Activating an existing account” section of this document, otherwise go to the “Creating a new account” section;

 Activating an existing account

  1. Click on the account record to access it

  2. Locate the object details group at the top of the screen

    1. Locate the “User activated” item

    2. If the hyperlink next to the item states Deactivate, then the account has an active license.

    3. If the hyperlink next to the item states Activate, then click on the link to activate the account

  3. Locate the list of attributes towards the bottom of the screen

    1. If the attributes listed contain “WebADM Settings”, (a), make note of the OpenOTP.OTP Type value to communicate these back to communicate back to Exam Development

    2.  

Creating a new user

  1. Click the [Create] button (a) on the top navigation menu

  2. Select the [User / Administrator (Level 1) option (b) under “Create new Object in LDAP Server”

  3. Press the [Proceed] button (c)

  4. Enter the appropriate information into the following fields

    1. Last name

    2. Common Name (full name)

    3. First Name

    4. Email Address

    5. Login Name (email address)

    6. Preferred Language (“EN”)

  5. Press the [Proceed] button

  6. Verify the information shown on the next screen.

    1. if the [Email address] and/or [Login Name] fields are highlighted (regardless of color), this indicates that the same information is used on another record. You must STOP and find the existing record and either a) update the existing record to hold different values in the highlighted field or b) delete the existing record. You may want to confer with Exam Development on how to proceed

  7. If all information is correct, press the {Create Object] button

  8. The system will return you to the “User Details” screen

  9. Press the [Activate Now] hyperlink in the Object Details section and then press the [Proceed] button when prompted.

  10. If asked, click on the [Extend Object] button to add the WebADM account extension.

  11. The system will return you to the “User Details” screen

  12. Locate the “WebADM settings” item in the “Object Details” section of the screen and press the [Add settings] hyperlink

  13. Select “OTP Authentication Server” from the “Application” drop down list

  14. Place a checkbox next to “Login Mode”, and verify the dropdown to the right is set to “LDAPOTP (Default)”

  15. Place a checkbox next to “OTP Type”, and verify the dropdown to the right is set to “MAIL (Default)”

  16. Ensure no other checkboxes are checked and click on the [Apply] button at the bottom of the screen.

  17. You are now done

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