Additional Exam Registration Changes - 2021-08-18 Meeting notes

Tanya Carpenter (Requester)

@Dan Sheehan

@Robert Adach

@Chris Zuhars

@Bob Rutherford

@Felicia Dennison

Content Changes to initial Page

Tanya Carpenter

• The changes listed on page 2 of the attached document do not impact functionality

Change ADA question text & ESL question text

Tanya Carpenter

• The changes to question text listed on page 4 of the attached document do not impact functionality.

• It was asked about the order of the responses being No/Yes instead of the traditional Yes/No. IT explained that it is often a better experience to have the most selected item first in a list as long as it appears that way in every occurrence on the same page.

  • CSC was OK with leaving the display as No / Yes

Change Gender question text

Tanya Carpenter

• The change of the gender question to “Gender:” does not impact functionality on the web

• IT raise a concern about the length of the “A gender not listed here” option and how it will appear on the desktop. IT to investigate the impact

Change Nationality question text

Tanya Carpenter

• The change of the nationality question to “Are you a U.S. citizen?” does not impact functionality

Change Nationality question options

Tanya Carpenter

• Changing the Nationality options has slight impact on programming as we need to display one set of values (Yes/No), but save them as another (US/Other)

Change Ethnicity question options

Tanya Carpenter

• CSC is ok with Candidates seeing the “new” version of the question options when registering

• Website will not continue to prepopulate question with current version of answer if Candidate had previously registered

• Desktop applications can not support “hiding” options no longer used (“Puerto Rican”), within substantial effort (similar to Language changes in 2015). Staff will be instructed to not choose this value when processing registrations if possible

Add a “custom” ethnicity field

Tanya Carpenter

• The logic for this field would be identical to that of the Custom Gender field, it must be populated if the Candidate/Staff chooses the “A race/ethnicity not listed here” option on the Ethnicity question