Completing Test Cases
- Robert Adach
Table of Contents
How do I report feedback/issues when during a test?
Ideally, users should update the exported test case documentation with the specific information used to allow the development team the best opportunity for addressing the feedback/issue. This includes:
Update the “Test Data” column with the specific data used.
Update the “Actual Result” column with the appropriate data. Please be as detailed as possible. You can insert screenshots of the webpage/application into the workbook if needed or attach them to the Jira ticket
If reporting an issue, make sure the “Pass / Fail” column reflects which step(s) failed
Use the “Comments” column to provide feedback or additional data you feel is necessary for the development team to know.
Save the document with the filename in this formation “Reason - Test Number - Reporter.docx” where
Reason is either Feedback, Failure,
Test Number is the id number found in the top box of the test case documentation
Reporter is the name of the individual reporting the issue.
All reports should be verified by the Business lines designation POC for the testing before it is sent to the development team.
Create a Jira ticket for the using the “Testing Feedback” request type in the Develop group of the customer portal.
The test case asks me for the “version/change set” tested against, where do I find this?
ASWB websites
If the test case applies to an ASWB website, you will find the version at the bottom of the page.
ASWBCentral Desktop
You do not need to provide the version / change set information when you are testing the ASWBCentral desktop application as the software will always update to the latest version on Launch
Delphi Legacy Applications
The version / change set information for Delphi legacy applications like LAP Manager, crcApprovals, Registry, etc. can be located in the lower status bar after logging into the system.
Other sites/applications
In certain cases, you may be asked to test a website or application not listed here. When this occurs, the development team will provide you with either the specific information to enter on the test case document, or will provide you instructions on locating the version information.