Known items to be addressed

CURRENT VERSION FOR TESTING 4.10.11.4233 (10/11/2022)

NEXT DEPLOYMENT: Version 4.10.11.4236 scheduled for deployment 10/13/2022

The testing environment will be intermittently available daily between 5:00 and 6:30 AM ET, so that updates to the system to address issues can be deployed. It is advised that no testing be performed during this window to avoid issues. If you require testing to be held during this time, please contact Robert and Dan directly.

All testing should be done using the URL https://test.application.aswb.org/Home/Login

Below is a list of known items that you may encounter during testing. As items are reproduced by IT they will be added here. When an item has been addressed, we will indicate so.

	Status	Area	Impact	Item	Workaround / Solution	Reported by	Reported	Resolved	Type of change

	Status	Area	Impact	Item	Workaround / Solution	Reported by	Reported	Resolved	Type of change
1	Working	Login	HIGH	Occasional error message is shown when accessing the login page	please go to https://test.application.aswb.org/Home/Login	IT	10/1/2022		System stability
2	Pending deployment	User Account	LOW	When resetting forgotten password, the user is asked to reenter/confirm all profile information	None; no impact to testing	IT	10/11/2022		User Experience
3	Pending deployment	Pre-approval applications	MEDIUM	Uploaded files are appearing in all upload questions not just the ones where the upload applies; Text for questions is duplicated and needs to be updated (Edited 10/12/2022)	None	IT	10/10/2022		Configuration
4	Pending deployment	Pre-approval applications	MEDIUM	Submission page still references mailing items and typos previously changed in production (Edited 10/12/2022)	None; no impact to testing	IT	10/1/2022		Content Change
5	Pending deployment	Exam Registration	MEDIUM	The state dropdown on the Demographics page contains an incomplete list of values	None	IT	10/11/2022		Regression; Functionality
6	Pending deployment	Exam Registration	MEDIUM	Social Security Number field on Demographics page does not accept formatted values (###-##-####)	Enter SSN without dashes/spaces	IT	10/11/2022		User Experience
7	Working	Exam Registration	LOW	Invoice page should itemize the Exam Registration and Exam fee amounts	None	IT	10/11/2022		User Experience
8	Resolved	Login	Medium	Internal staff unable to receive emails at their aswb.org emails	Database update	MERS	10/12/2022	10/12/2022	Configuration (Test only)
9	Working	Pre-approval applications	HIGH	Validations for the “Enter full name” questions on the Qualifying Questionnaire, Medical Questionnaire, and Affidavit pages is not working. There are several other questions where this is occurring (Edited 10/12/2022)	None;	MERS	10/12/2022		Regression; Functionality
10	Pending	Pre-approval applications (all)	Medium	Time out; failed to save; and network errors	Most appear to be the result of possible duplicate users logged into system within same browser sessions. Need additional information from staff	MERS	10/12/2022		System stability
11	Cancelled	Pre-approval applications (testing)	LOW	Authorize.net allowing bank account (check) payments	This is a known issue due to the Authorize.net test system and can not be changed	MERS	10/12/2022	10/12/2022	Configuration (Test only)
12	Working	Pre-approval applications (all)	LOW	Help area is appearing on the dashboards without data	We will be removing this	MERS	10/12/2022		User Experience
13	Working	Pre-Approval applications (staff)	HIGH	Some applications submitted as Money order are not moving to Payment Hold status		MERS	10/12/2022		Functionality
14	Working	Pre-Approval applications (staff)	HIGH	Money order import needs to ask “Has a Check/MO been received?” before importing. This will mirror the message shown in LAPMgr that staff is used to.		MERS	10/12/2022		User Experience
15	Pending	Pre-approval applications (staff)	LOW	The staff review screens require scrolling in certain cases when there are a large amount of data		MERS	10/12/2022		User Experience
16	Cancelled	Pre-approval applications (all)	in prod	Anytime you answer/select questions, the screen blinks as if it is trying to load		MERS	10/12/2022		Functionality
17		Pre-approval applications (user)	in prod	move the highlighted blue on the red .	Removed in Production and Test environments	MERS	10/12/2022		Configuration
18	Steering Committee	Pre-approval applications (user)	in prod	You cant type your school information in. You must find the number. Not alphabetically .		MERS	10/12/2022		Configuration
19	Steering Committee	Pre-approval applications (user)	in prod	It says to select “foreign trained” but we don’t give them what the numerically number is and it is not alphabetical .	Updated in Test environment; waiting for approval for production change	MERS	10/12/2022		Configuration
20	Working	Pre-approval applications (user)	high	Please upload the required document(s) by selecting “Add New” or email the document(s) to colorado@aswb.org. PLEASE UPDATE THIS IN ALL APPS		MERS	10/12/2022		Configuration
21	Investigating	Pre-approval applications (user)	high	The application timed out and then I couldn’t get back in it. I used the login information below. It is not under SW licensure- I couldn’t pick CO as an application since it was in progress. I went to “My SW Application” and it says welcome back Keely-test even though that isn’t the login that I am using. It is getting applicant information and user information mixed up . It is there because Julie was able to login as the applicant, and she could see it in her “My SW application” but for some reason it was recognizing my login. After the 4th login attempt as the applicant I was able to see it in “My SW application.” (SEE ALL SCREENSHOTS BELOW )		MERS	10/12/2022		Configuration
22	Working	Pre-approval applications (user)	High	I could continue without entering my legal name below .		MERS	10/12/2022		Configuration
23	Working	Pre-approval applications (user)	High	I could continue without entering my legal name.		MERS	10/12/2022		Configuration
24	Pending	Pre-approval applications (user)	in prod	What are the terms & conditions ?		MERS	10/12/2022		Configuration
25	Cancelled	Pre-approval applications (user)	TEST ONLY	We don’t allow bank account		MERS	10/12/2022		Configuration
26	Steering Committee	Pre-approval applications (user)	in prod	You cant click on the whole bar to view the summary. You have to click on the actual word .		MERS	10/12/2022		Code
27	Working	Pre-approval applications (user)	in prod	Take out “It will soon be available for review by the Member Services team .”		MERS	10/12/2022		Content
28	Working	Pre-approval applications (user)	in prod	We should be indicating what button they must hit. Please click the “ok” button to review your application checklist .		MERS	10/12/2022		Content
29	Working	Pre-approval applications (user)	Medium	Black bar when you select contact ASWB		MERS	10/12/2022		Code
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Status definitions

Status	Definition

Status	Definition
Not started	IT has received the report from a tester/user and has not had the opportunity to review the item
Investigating	IT has begun their attempt to recreate the issue and determining course of action and impact to users
Pending	IT has asked for additional information. need to verify of information from the reporter, or need to discuss the item directly
Working	IT is actively working on the required changes to address the reported issue
IT Testing	IT has completed the required changes and is currently conducting internal tests to verify the item has been addressed
Pending deployment	IT has finished their testing and will be deploying the fix during the next maintenance window
Pending verification	IT is waiting for the reporter to verify the issue has been addressed (if necessary)
Resolved	The issue has been confirmed by IT and the reporter as being satisfactorily addressed.
Postponed	The issue will not be worked on and will be reconsidered at a later time.
Cancelled	The issue was not able to be reproduced, acts as expected from requirements, or will not be considered per management and/or business POC.
Steering Committee	The item listed must be reviewed and approved by the steering committee before work can be done to address it