CSC & IT Meeting - 2021/10/07
- Robert Adach
Date
Aug 26, 2021
Participants
Invited | Attended |
|---|---|
Felicia Dennison |
|
Robert Adach |
|
Subrena Breeden |
|
Tanya Carpenter (optional) |
|
Dan Sheehan (optional) |
|
|
|
Goals
In this meeting we will
Discuss outstanding topics
Discussion topics
Item | Presenter | Notes |
|---|---|---|
New Exam Registration pages | Robert | Exam registration with expanded gender option Determine date for deployment: Available dates are: October 13 14, 19, 20, 21, 26, 27, 28 |
IL Masters Exam change Update | Robert | Number of Pages viewed: 1236 (YTD) Number of Emails: 228 (with tag) - 205 (with Illinois in subject line) (YTD) |
Registration Extension Pack sales | Felicia | |
October IT Project list | Robert | Helpdesk.com ticket reports - Development of data extraction is underway; project documentation has been started Helpdesk.com CSAT surveys - Survey has been completed previously; once ticket report work is done we can begin working on implementing sending of surveys New Board Portal requirements review - Documentation is underway LiveChat - Configuration requirements to be delivered 10/13 for CSC to complete. |
Jira Tickets | ALL | https://aswborg.atlassian.net/jira/servicedesk/projects/LMR/queues/custom/1/LMR-6479 Discuss who should/can request changes for Helpdesk.com |
Action items
Decisions
Supporting Files