Alter system generation of CORI process

Description

With the changes to the Massachusetts board as mentioned in MA License file automation process , a new process has been requested and discussed with ASWB regarding the processing of CORI reports. Currently, requests for CORI review by DPH occurs when the CORI report is scanned and the “Export CORI” report is run. Today an application can be included on this file regardless of the status the application is in.

The board and MERS team has agreed that an application must appear only after the applicant has been billed for their license (application resides in Billed status)

Assumptions

• This change applies to the CORI reports for both LAPMgr systems

• The columns/data in files produced for transmission to DPH will not be changed.

• The processing of the responses from the DPH does not change

Requirements

CORE

1. Ensure that applications are included on the CORI report only when the application is in billed status.

2. Ensure that applications can be moved to Billed status without a Pass or fail response

3. Ensure that content on Legacy LAPMgr application has been updated.

4. Ensure that ASWB staff has access to the new site used for communicating results.

5. Update all necessary email templates used if needed to reflect the change in process.

Design Considerations

There are to be no visual changes to the LAPMgr or PreApp program

Questions/Tasks

	Question	Respondent	Answer

	Question	Respondent	Answer
1	Is the generation of a SORBS report affected by this change?	Dave	Per email from Dave and the DPH team, there are no changes to the format of either reports other than the filtering of applications in Billed status. Open
2	Do we need PreApp changes	Dave//Keeley	No
3	Review all email templates to determine any content changes advising applicant of changes to process	MERS
4	IT will to team with the current CORI and new filtered CORI	IT	Attached as US2188 - CORIReport.xlsx
5	How will system handle situations where the CORI fails and application needs to be sent to the board		We have two options System updates application to Processing status, staff will locate record, and set to board hold. A list of failed applications will be shown for team to lookup System updates application to Board Hold status and sends automated email to Board with standard blurb (similar to the process today)

Timeline

Test Cases

Supporting Documentation

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