CSC & IT Meeting - 2021/10/14

Date

Aug 26, 2021

Invited	Attended

In this meeting we will

Item	Presenter	Notes

Item	Presenter	Notes
New Exam Registration pages	Robert	Deployment update
IL Masters Exam change Update	Robert	Number of Pages viewed: 1462 (YTD)
Registration Extension Pack sales	Felicia	ABANDONED - Exam Registration Extension Pack Sales We will hold off on this for now. Staff will manually do the extensions at no cost.
October IT Project list	Robert	Helpdesk.com ticket reports - Development of data extraction is underway; project documentation has been started Helpdesk.com CSAT surveys - Survey has been completed previously; once ticket report work is done we can begin working on implementing sending of surveys New Board Portal requirements review - Documentation is underway LiveChat - Configuration requirements to be delivered 10/13 for CSC to complete.
Jira Tickets	ALL	Discuss who should/can request changes for Helpdesk.com

@Felicia Dennison to document the logic for 90-day waiting period that should be applied to prevent Candidates from registering early.

@Subrena Breeden to open a Jira ticket regarding non-std testing.