08172021 - Content changes, Custom Ethnicity option

Summary

Exam Services (CSC) has asked for IT to assess and possibly implement additional changes to the new Exam Registration website being developed. The intent of these changes are 1) to clarify processes which has lead to dissatisfaction with Candidates, 2) allow ASWB to be more inclusive with the Candidate demographics we are collecting

Change details

Change request

EREG-08172021

Status

approved

Related issues

Driver

The intent of these changes are 1) to clarify processes which has lead to dissatisfaction with Candidates, 2) allow ASWB to be more inclusive with the Candidate demographics we are collecting

Impacted services

new Exam Registration pages

crcApproval.exe

crcRegistration.exe

crcManagement.exe

crcReadOnly.exe

Current blockers

Service owner review

@Felicia Dennison

Technical review

@Robert Adach @Bob Rutherford @Chris Zuhars @George Hatzigeorgiou (Unlicensed) @Dan Sheehan

Reporter

Tanya Carpenter

Change approvers

Tanya Carpenter

Informed stakeholders

Tanya Carpenter; Lavina Harless

 

 

Change plans

Plan type

Description

Development Time (hours)

Additional testing time for IT (hours)

Additional testing time for business (hours)

Risk

Change to Schedule

Notes

Plan type

Description

Development Time (hours)

Additional testing time for IT (hours)

Additional testing time for business (hours)

Risk

Change to Schedule

Notes

content change

Content Changes to initial Page

.25

.25

.25

LOW

None

 

content change

Change ADA question text & ESL question text

.25

.25

.25

LOW

None

 

content change

Change Gender question text

.25

.25

.25

LOW

None

 

content change

Change Gender question options

.25

.25

.25

LOW

None

 

content change

Change Nationality question text

.25

.25

.25

LOW

None

 

Development

Change Nationality question options

1

5

1

medium

None

 

Development

Change Ethnicity question options

.25

.25

.25

LOW

None

We will be removing the “Use old ethnicity” option from the desktop import registration screen.

Development

Add a “custom” ethnicity field

11.75

23.75

2.25

medium

None

Risk/Time can be mitigated by not asking users to enter a custom value

Totals

14.25

30.25

4.75

medium

 

 

 

Change implementation tasks

Task type

Team

Description

Task type

Team

Description

/

 

 

 

 

 

 

Supporting Documents